The Monkey PC
Computer services with a difference!

The MonkeyPC | Support

Hours of Operation - 9am - 6pm GMT (Night support runs, but at a reduced level)

Our TechMonkies are always just a ticket away. With The MonkeyPC there are no empty promises, and we offer what we say we do. A real person, based in the UK will respond to your issue, fast! You deserve better then a canned response or a unfriendly, hard to understand reply. We define a response as a technician responding to your issue with a solution or action plan, and not simply acknowledging your ticket exists.

All clients should use Client Portal as their primary port of call for updates/announcements.

 

Obtaining Support Method

Please login to the Client Area
For community/staff support head to our Community Forums
Or use our Knowledge Tree which expands with new articles week by week!
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We will soon have a wide range of video tutorials online to assist you with your account.

To view the official control panel documentation


Feedback *Note all messages sent to this email are read by the Managing Director

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